Privacy Policy

1 About ERPHAUS

ERPHAUS is a free Community CRM/ERP service operated under the SAMCHEONGHAUS name. It is intended to support founders, startups, home businesses, independent professionals, and small businesses.

This Privacy Policy explains in simple terms how information is handled when you use ERPHAUS.

2 Information We Collect

Depending on how you use ERPHAUS, we may collect:

• Account information: name, company name, email, phone number, business/professional background, intended use, and approval status
• Business data: customer, contact, product, quotation, sales, inventory, newsletter, and other records that you enter into ERPHAUS
• Technical information: login/session information, IP address, browser information, and activity needed for security and operation
• Communications: support inquiries, Community messages, bug reports, and feedback that you choose to send

ERPHAUS does not directly collect or store payment-card details because Community access is provided free of charge.

3 How We Use Information

We use information only as reasonably needed to:

• review and approve Community applications
• operate CRM/ERP features and user accounts
• provide login, security, and fraud/spam prevention
• respond to support requests and service questions
• operate Community discussions and receive improvement ideas
• maintain, troubleshoot, and improve ERPHAUS
• comply with applicable law when required

4 Sharing & Service Providers

ERPHAUS may use third-party providers for hosting, email/notification delivery, security, and other technical services. These providers may process limited information only as needed to provide those services.

Future transfer of the Service: If ERPHAUS is transferred, merged, or sold in the future, relevant account and service data may be transferred to the new operator as part of that transition, subject to applicable law and appropriate notice to users.

We may also disclose information when required by applicable law or when reasonably necessary to protect ERPHAUS, its users, or the public.

5 Community Messages

Messages posted in ERPHAUS Community rooms may be visible to other approved ERPHAUS members. Please do not post passwords, private credentials, confidential customer information, or other sensitive business data in Community discussions.

Community messages may be removed by the author or administrator for moderation, security, or operational reasons.

6 Data Storage & CSV Backup

We keep account and business data while your ERPHAUS account remains active and for a reasonable period when needed for account administration, security, deletion processing, or legal requirements.

ERPHAUS should not be used as the only backup location for information that is important to your business. Before closing your account, please export and save any data you wish to keep.

7 Cookies & Advertising

• Login cookies: ERPHAUS uses essential session cookies to keep you signed in and operate private ERP functions.
• Public-page advertising: Public pages may use third-party advertising services such as Google AdSense. Those services may use cookies or similar technologies under their own privacy policies and applicable consent requirements.
• Private ERP workspace: Your private CRM/ERP content is not used to build advertising profiles.

8 Security

ERPHAUS uses reasonable technical and operational measures such as password hashing, HTTPS, session controls, and access restrictions to protect accounts and data.

No online service can guarantee absolute security or permanent data recovery. If you believe your account has been compromised, please contact us promptly.

9 Your Choices & Requests

You may contact ERPHAUS to request access to, correction of, or deletion of your personal account information, subject to applicable law and reasonable identity verification.

You may export your own business records using ERPHAUS CSV export functions. You may also request account closure at any time.

ERPHAUS is intended for adult business users. We do not knowingly provide accounts to children.

10 Changes & Contact

We may update this Privacy Policy as ERPHAUS changes. The latest version and update date will be posted on this page. For material changes, we will provide reasonable notice where practicable.